
Office Ergonomics: Worker, Work and Workstation
Office ergonomics is not a search for one correct posture. We explain, step by step, how to fit the worker, the work and the workstation together.
A consultancy model that assesses the fit between the employee, the work and the work environment from a physiotherapy perspective; reports the findings for the organisation and makes them followable.

In organisations, ergonomics is often handled as a single information meeting. The meeting ends, employees return to their desks, and the physical setup and work habits stay as they were. The consultancy model parts company here: at the centre of the work is not a presentation, but an assessment of the organisation’s own work environment and the concrete adjustment decisions that come out of that assessment.
The model proceeds in five stages. First the organisation’s employee profile, task types and work environment are understood. Workstations and work habits are then assessed from an ergonomic point of view. Adjustment recommendations are prepared for the mismatches seen in the assessment; employees are trained on their own findings; and the process is closed with reassessment and reporting.
Each stage uses the output of the one before it. Training prepared without a needs analysis touches generic themes rather than the organisation’s real loading themes. In the same way, an assessment without a follow-up stage does not allow anyone to see whether the recommendations have been applied.
Ergonomics looks at the physical arrangement of the work environment; physiotherapy looks at how a person moves, how they sit or stand, and how load is distributed on the musculoskeletal system. Using the two views together keeps the assessment from staying at the level of furniture and equipment. As well as the height of the desk, how long the person stays in which position at that desk, and how often they change position, are also subjects of the assessment.
In this approach, static loading, repetitive movement, prolonged fixed posture and the amount of movement during the day are taken together. Two people at the same station may not have the same need, because height, task content and work habits differ. The assessment makes that difference visible.
The scope of the work is kept within musculoskeletal health and ergonomics. The aim here is not to diagnose an individual or to plan treatment; it is to describe the fit between the work environment and the employee, and to recommend adjustments that will support physical comfort and work continuity. Employees who have an individual complaint are directed to an appropriate health assessment through internal information.
The consultancy is made up of sub-themes that can be taken together or separately, according to the organisation’s need. One organisation may start with workstation analysis only; for another, the home workspaces of hybrid teams may come first. Scope is set together at the needs-analysis stage.
The written output of the process is the Corporate Ergonomics Assessment Report. The report covers the current state, observed ergonomic risk themes, the assessment of workstations, findings that stand out at department level, priority improvement areas, equipment and layout recommendations, work-behaviour and active-break recommendations, training themes and a follow-up plan.
The report is built from the organisation’s own data; it does not contain figures transferred from other organisations or ready-made template findings. Sample content on the pages is prepared only to show the structure of the report. This structure lets the organisation follow the ergonomics theme through the year and repeat the same approach for employees who join later.
Scope is set according to factors that change from organisation to organisation, such as headcount, variety of stations, number of departments and the share of remote work. That is why the work is planned in a first conversation through corporate contact, talking through the organisation’s own conditions.
Defining the employee profile, task types, work environment and the share of remote work together with the organisation’s leads.
Addressing desk, chair, screen height, keyboard and mouse placement, and laptop use for the person who uses them.
Assessing the sitting pattern kept up during the day, static loading, and how often position is changed.
Identifying risk themes arising from physical load, prolonged fixed posture and repetitive movement.
Reviewing the work and break pattern and preparing active-break recommendations that can be spread through the day.
Training content prepared from the assessment findings, aimed at the employee being able to adjust their own station.
Online assessment of home workspaces and addressing the differences in setup between office and home.
Reassessment after the adjustments have been applied, and preparation of the corporate report.
The stages follow one another; scope and duration depend on the organisation.
The work begins with understanding the organisation’s own conditions. How many people do which work, how long employees stay at a desk during the day, which departments are exposed to similar physical loading, and which complaints are frequently raised in the organisation are discussed together with the organisation’s representatives. Office layout, the variety of furniture and equipment in use, the remote-work ratio and the existing break arrangement are recorded at this stage. In this way, which areas the assessment will focus on, and at what depth, are determined according to the organisation’s real need.
Workstations and work habits are assessed from an ergonomic perspective on site, or online for organisations with remote employees. Physical layout elements such as desk height, chair settings, screen position, keyboard and mouse placement, laptop use and reach distance to frequently used objects are considered together with sitting behaviour, how often position is changed, static loading and repetitive movement patterns. The assessment is not made to diagnose the person, but to describe the fit between the employee and the work environment. The observations obtained are grouped and interpreted by department and task type.
Workable adjustment recommendations are prepared for the mismatches seen in the assessment. Recommendations are gathered under rearranging the workstation, using existing furniture and equipment correctly, considering additional support elements where needed, adjusting work behaviour and changing position, and reviewing work–break organisation. Each recommendation is prioritised with the organisation’s current resources and work pattern in mind; matters that can first be addressed through settings and arrangement are separated out. In this way, the organisation sees clearly where it should begin.
Training for employees is adapted to the organisation and the employee profile. Instead of a general presentation, content is prepared that proceeds from the findings that stood out in the assessment and covers recognising one’s own station, adjusting settings to one’s own measurements, changing position during the day and building an active-break habit. The training conveys basic information on musculoskeletal health in plain language and shows what the employee can change in their own work pattern and how. A separate briefing can be planned for managers on what can be followed at team level.
After the adjustments have been applied, a re-assessment is made and the changed situation is recorded. Which recommendations have been put into practice, in which areas the fit has improved and which topics remain a priority are considered comparatively. The process is documented in a Corporate Ergonomics Assessment Report that contains the organisation’s own findings; the report includes both the current situation and a follow-up plan for the next steps. In this way, the ergonomics work ceases to be a one-off event and becomes an ongoing topic the organisation can follow.
The assessment is carried out by observing workstations on site and holding short conversations with employees. For remote teams the same work can be done through an online conversation and images of the workspace that the employee shares. Participation is voluntary, and individual findings are shared with the organisation as a department-level summary, not person by person.
The duration varies from organisation to organisation. What determines it is headcount, the variety of stations to be assessed, the number of departments, the share of remote employees and the scope of the training stage. That is why the timetable is planned together with the organisation after the needs analysis is complete.
What is asked of employees is to keep their usual work pattern during the assessment and to take part in a short conversation. No extra preparation or test is required. At the training stage it is enough that employees are at their sitting setups so that they can practise at their own stations.
The report covers a summary of the current state, observed ergonomic risk themes, the workstation assessment, department-level findings, priority improvement areas, equipment and layout recommendations, work-behaviour and active-break recommendations, suggested training themes and a follow-up plan. The report is prepared from the organisation’s own findings.
Follow-up and reassessment are the fifth stage of the consultancy model and can be planned as part of the scope. When the reassessment is done is set together, according to how quickly the recommended adjustments are applied and the organisation’s own timetable.
Once headcount, work model and priority topics are clear, a process proposal can be prepared.